National Dealer Convention Day 1

Tuesday 5th March 09h00

Replay

09h00 Executive Welcome

Executive welcome, and opening of the 2024 virtual National Dealer Convention.

Andrew Kirby: President & CEO
Leon Theron: SVP Sales & Marketing

09h14 Future Toyota

As we navigate the waves of innovation, transformation, and mobility, the Future Toyota Team invites you on our journey where we embrace change, and progress to meet the evolving needs of our customers.

John Thomson: VP Future Toyota
Desiree Trollope: GM Future Mobility Solutions
Derek Kemp: GM Sales Retention

10h07 Product, Marketing and Lexus

An overview of the strategic marketing focus areas, new product introductions and marketing campaigns for Toyota and Lexus in 2024.

Glenn Crompton: VP Marketing
Johann Theart: GM Marketing Planning
Lettie Labuschagne: GM Marketing Communications
Hennie Hugo: SM Sales Lexus

11h17 Awards Segment

Future Toyota Awards
Lexus Sales Awards

National Dealer Convention Day 2

Wednesday 6th March 09h00

Replay

09h00 Sales, Dealer Network, Automark & TALA, including Conversions & Accessories

A review of 2023 results and an overview of 2024 strategies in Toyota Sales, Dealer Network, Fleet and TALA, with support from stakeholders (Conversion & Accessories) to achieve the identified Key Performance Areas.

Kerry Roodt: VP Sales & Dealer Network
Werner Strydom: GM Dealer Operations
Patrick Carroll: GM Vehicle Sales
Clayton Roos: GM Fleet
Amo Ledwaba: GM TALA
Clarence Govenden: SM Automark
Aidan Castille: GM Conversions & Accessories

10h15 KINTO

In the accelerating landscape of mobility, the subscription model has become a game-changer in times of economic uncertainty and inflationary pressures. Let's understand more about the new way to move with KINTO.

Tony Jenkins: CEO KINTO
Slade Thompson: GM KINTO

10h33 Toyota Financial Services

A brief overview of the market, and insights on the role TFS is playing to maximise opportunities and drive business growth.

Thabo Manaka: CEO Toyota Financial Services
Charl Barnardo: VP Sales and Marketing
Megan Pool: Manager Marketing and CRM

11h16 Toyota Insurance Management South Africa (TIMSA)

An overview of Toyota Insurance Management and MyToyota Insurance as key drivers in unlocking value.

Claudio Giribuola: CEO
Nikki Myburgh: Head of Sales, Marketing and Product
Tsholofelo Kotsokoane: Operations and Project Support Manager

11h28 Awards Segment

Vehicle Sales Awards
Toyota Financial Services Awards

National Dealer Convention Day 3

Thursday 7th March 09h00

Replay

09h00 Parts & Accessories

A reflection on the achievements and performance of TSAM and the dealer network in 2023, with a look ahead to the opportunities and new business developments in the parts and accessories landscape in 2024 and beyond.

Anand Pather: VP Customer Services
Brent McDonald: GM Parts Planning and Service Operations
Michael Soko: GM Logistics Parts Operations
Aidan Castille: GM Conversions & Accessories

10h18 Service Marketing and Technical Services

The servicing of vehicles and Aftersales business has always been a critical part of Toyota's success. However, this environment is becoming more competitive and our need to evolve and capture incremental business is imperative. We will unpack the critical focus areas and opportunities whilst embracing advances in technical innovations to support us in this pursuit.

Anand Pather: VP Customer Services
Brent McDonald: GM Parts Planning and Service Operations
Shaun Overmeyer: GM Customer First
Daiji Sugiura: TMC Senior Executive Co-Ordinator Service Parts

11h28 Awards Segment

Customer Service: Parts Awards
Customer Service: Service Awards

11h47 Hino

A recap of 2023, and an overview of the Hino plans for 2024.

Anton Falck: VP Hino
Itumeleng Segage: GM Hino
Nico Hamman: SM Hino Dealer Sales & Network
Sudesh Sanilall: SM Hino Customer Service
Gert Agenbag: SM Hino EHCV Sales & Fleet
Graig Roberts: SM Hino Product Planning & Marketing

13h26 Awards Segment

Hino Awards